Inquiry follow-up

Organize your inquiries.
Keep in touch.

A process to know who replies, what each person needs and what happens next.

A proposal for your business · Mexico & United States

PICTURE IT IN YOUR BUSINESS

How it can help
day to day.

Imagine a service company receiving inquiries through its website, email and WhatsApp. The team agrees on who replies, what information to record and when to follow up. Simple questions can receive an automated reply, while cases needing attention go to the team.

ILLUSTRATIVE EXAMPLE

WHAT WE WORK ON TOGETHER

What this
package includes.

These are the components. Your proposal defines the number of pages, content pieces and channels based on what you need.

01

A clear process for incoming messages and forms.

02

Owners and next steps for each inquiry.

03

Automated answers to common questions, when useful.

04

Agreed reminders and follow-up messages.

05

Reviews of pending inquiries and steps that need improvement.

We agree on deliverables, revisions and timing before we begin. Advertising spend and tools needed for the project are presented separately.

HOW WE START

Step by step,
with our team.

01 /

Review how you respond

Understand where messages arrive and how your team works.

02 /

Organize the steps

Agree on responsibilities, replies and follow-up.

03 /

Connect and test

Configure the agreed work around your tools and test the process.

DIGITAL STRATEGY + ARTIFICIAL INTELLIGENCE

Virtual assistants and
AI automation.

We build an assistant using your business information to reply to messages, book appointments and follow up. We also create software and tools to simplify your team’s tasks.

See how it can help
01

Answer customer questions.

02

Book appointments and send reminders.

03

Organize requests and repetitive tasks.

Available as a standalone project or integrated with your services. The work is defined in your proposal.

FREQUENTLY ASKED QUESTIONS

What you might want to know.

I don’t know which package I need. Can you help me choose?

Yes. Tell us what your business does and what you’d like to improve. We’ll explain where to start and what work makes sense.

Do you work with entrepreneurs and companies?

Yes. We can prepare an initial presence for a new business or a more complete project for a company with services, campaigns and several contact channels.

What exactly will I receive?

Before we begin, the proposal defines the number of pages, posts, channels, revisions and delivery dates. It also explains which materials we need from you.

How is the cost determined?

We prepare a quote based on your goal, the work involved and the country where your business operates. It explains what the service includes and any additional expenses.

Is the advertising budget separate?

Yes. If your proposal includes ads, the budget to run them is agreed and paid separately from our work. Necessary subscriptions are also explained before you hire us.

I already have a website or someone managing my social media. Can you help?

Yes. We review what you have and propose what is needed. We can improve one part or work with your team, depending on the project.

Can you also use AI to reply to messages?

When useful, we configure answers to simple questions using your business information. We define what can be answered automatically and when the conversation should go to a person.

Do you guarantee sales?

We commit to the agreed work, reviews and improvements. Sales also depend on your services, the market and how your team responds to and closes each opportunity.

YOUR BUSINESS IS THE STARTING POINT

Let’s talk about
what you need.

Tell us what you do and what you’d like to improve. We’ll help define the work and prepare a proposal for your business.

I prefer WhatsApp ↗

Tell us about your business.

Your message will be sent to our team. You can also contact us on WhatsApp.